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SUMMARY: To provide individualized benefits analysis and evaluation, benefits support planning and benefits management. This position is also responsible for conducting outreach efforts to disseminate accurate information to families, employment staff and others regarding work incentives and the impact of working while receiving public benefits.
REPORTS TO: Program Director of Full Circle Employment Solutions LLC
ESSENTIAL FUNCTIONS:
The below statements are intended to describe the general scope of work being performed by this position. This is not a complete listing of all duties and responsibilities required. Other duties may be assigned.
• Provide direct service and training to beneficiaries, families and representative payees;
• Maintain proper information and documentation of case files in a database;
• Provide follow up assistance with beneficiaries, agencies, and other support team members as necessary;
• Explain the effects of employment and self-employment income on SSI, SSDI, Medicaid, Medicare and other public benefit programs;
• Assist beneficiaries in understanding how to request and utilize work incentives;
• Prepare a detailed, written Benefits Summary and Analysis to outline how employment will impact benefits;
• Facilitate the development of any work incentives including, but no limited to PASS, IRWE, PESS, BWE, etc.;
• Act as the liaison between the Social Security Administration (SSA) and the beneficiary if necessary;
OTHER FUNCTIONS MAY INCLUDE:
• Provide written Work Incentive Plans, Benefits Employment Management Reports, WorkWorld reports and other reports to beneficiaries and funding sources as needed;
• Assist in tracking and reporting wages for beneficiaries to SSA on a monthly basis;
• Provide on-going support as beneficiaries increase their earned income and reduce their dependency on benefits;
• Provide career counseling and/or job coaching to beneficiaries;
• Perform other duties as assigned
We are seeking a Program Assistant to work full time under our various programs (WIPA/VR/Ticket to Work).
Candidate must have excellent communication and organizational skills, excellent knowledge of Microsoft 365 programs, and exceptional attention to detail. Must be able to pass a federal security clearance. Main job duties include but are not limited to screening calls and communicating with clients, gathering detailed information, submitting documentation, following up with federal, state and local agencies, and monitoring trackers. The ideal applicant will have customer service, administrative, marketing, sales or call center experience.
The starting salary for this position is $42,000. This is a full time (40 hr/wk) position and 100% remote.
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